Choosing Your Own Support Worker Family

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What can your support workers assist with?

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Assistance With Self-Care Activities-Standard

Assisting with and/or supervising personal tasks of daily life, to develop skills of the participant, to live as autonomously as possible.

These supports are generally conducted in the participant’s home and are to assist with the participant’s goals of living independently. The shifts also provide companionship and support to the client.

What this essentially means is the support worker will attend the home and depending on the needs of the participant, may help the participant with showering and personal hygiene tasks, assist with preparation of meals, planning future meals, food shopping, assisting the participant with house cleaning, helping the participant schedule appointments, attend appointments, run errands & accomplish general domestic activities.

Assistance With Personal Domestic Activities

Assist participant to undertake and/or develop skills to maintain their home environment, where the participant owns their own home and/or has sole or substantial responsibility for its maintenance. Includes assisting participant to do basic house and yard work.

In this category the support worker would attend the participant’s home and together the support worker and participant would complete domestic activities. These activities can include, however are not limited to, cleaning, meal planning and preparation, grocery shopping, mowing lawns, weeding & maintaining vegetable gardens.

The support is aimed to assist the participant to live independently while maintaining a healthy and safe living environment and can be tailored to suit the participant’s unique living situation.

Assistance With Self-Care Activities – Complex

Assisting with, and/or supervising, personal tasks of daily life to develop skills of the participant, to live as autonomously as possible.

This support group has been developed to be available to assist participant’s that have high support needs. These needs can be described as high physical support needs, behavioral support needs & intellectual support needs.

Generally the support staff will require a higher level of qualification and there will be management plans in place to be able to best assist the participant.

These supports can either be performed at the participant’s home or in the community, to help them to maintain involvement in school or other community based activities. The self-care activities that the participant receives support with are generally personal hygiene tasks including showering, toileting, shaving etc.

If the participant lives independently they can also assist with general tasks of daily living including coordinating and attending appointments, house cleaning, meal preparation and food shopping.

Access Community, Social And Rec Activities

Provision of support to enable a participant to engage in a community, social and/or recreational activity, where a support worker with additional qualifications and experience relevant to the participant’s complex needs is required.

In this support group the participant will receive support in the community to be able to maintain community involvement and maintain relationships within the community.

The NDIS aims to protect the participants from becoming isolated or at risk of isolation because of the participant’s impairment. On these shifts the support worker would attend the participant’s home, help prepare the participant to access the community, then the support worker would travel with the participant to the activity and help the participant be actively involved in the activity. The support worker would then assist the participant home.

Group-Based Activities In The Community

Provision of support to enable a participant to engage in the community, social and/or recreational activities, where a support worker with additional qualifications and experience relevant to the participant’s complex needs is required.

These supports are generally where the participant has a social group or group activity that they attend regularly and need assistance from a support worker to maintain the ability to attend.

Depending on the level of required assistance from the participant, the support worker can either assist a participant at a one to one ratio or facilitate and coordinate a community activity with another participant, friend or family member.

Generally the activity is planned by the participant and associates and the support worker is only there to help the participant when required.

Access Community, Social And Rec Activities

Provision of support to enable a participant to engage in a community, social and/or recreational activity.

In this support group the participant receives the assistance of a support worker to be able to be involved in community activities that are of specific interest to the participant.

The NDIS recognises that that each participant is an individual and has their own support requirements and interests. This support allows the participant to access and explore hobbies and interests with the assistance of a support worker.

These shifts generally consist of the support worker picking up the participant from their home, taking them to the activity and helping them be actively involved in the activity. The participant is generally assisted at home and can request the support worker stay with the participant to provide further social interaction or assistance with self care activities.

Specialised Transport To School / Educational Facility / Employment / Community

Specialised transport to school / educational facility / employment / community.

These shifts are mainly focused on supporting the participant to and from activities or appointments. The shift duration generally only covers the duration of the travel required. The staff member that is completing the shift is generally a trained support worker and can assist if there are behaviours of concern or special mobility assistance requirements.

Transport

Assistance with transport.

These shifts are for participants who do not have the capacity to obtain and maintain a drivers licence and require a car as the mode of transport. These supports can assist the participant to either access the community for daily needs, including but not limited to accessing the supermarket, day services, community activities & social events.

House And/Or Yard Maintenance

Performing essential house and/or yard activities that the participant is not able to undertake.

These activities can include and are not limited to; mowing, weeding, planting plants, watering, fixing fences and gates, installing letterboxes and general yard maintenance.

House Cleaning And Other Household Activities

Performing essential house cleaning activities that the participant is not able to undertake.

These activities include but are not limited to; vacuuming, doing dishes, washing clothes, mopping floors, cleaning bathrooms & toilets. These are done separately to the participant, not involving them in the completion of these domestic duties.

Linen Service

Provision of clean linen to a participant unable to do their own laundry without assistance.

These supports are not provided to the participant at the home of the participant. This service is structured so the company providing the supports would pick up the linen requiring cleaning and return the linen when clean.

Assistance With The Cost Of Preparation And Delivery Of Meals

Preparation and delivery of meals to a participant who is unable to do this themselves, and is not in receipt of other supports that would meet the same need. Food costs are not included. Cost varies with the number of meals prepared and deliveries required.

Assistance In A Shared Living Arrangement

Daily living support provided in a shared living arrangement. This rate is paid by the hour for one-to-one assistance, divided by the number of people supported.

Depending on the level of care required for the participants, these shifts generally include assistance with personal hygiene tasks, assistance with domestic duties, and assisting with general duties including planning and coordinating appointments.

Supported Independent Living – Complex

Assisting with and/or supervising tasks of daily life to develop the skills of the individuals with complex support needs to live as autonomously as possible.

These supports generally require a more qualified staff member and are there to allow a person with high care requirements to maintain their independent living situation in an SDA (Specialised Disability Accommodation). The support worker is there to assist with personal hygiene tasks and domestic duties and coordinate and assist with general tasks of daily living when required.

Supported Independent Living – Standard

Assisting with and/or supervising tasks of daily life to develop the skills of the individuals with standard (or mixed) support needs, to live as autonomously as possible.

These supports are conducted at the participants SDA and are to assist the participant to maintain their ability to live independently. They generally involve assistance with personal hygiene tasks, assistance with domestic duties and assistance with general tasks of daily living when required.

Supported Independent Living – Lower Needs

Assisting with and/or supervising tasks of daily life to develop the skills of the individuals with lower support needs to live as autonomously as possible.

These supports are conducted at the participants SDA and are to assist the participant to maintain their ability to live independently. They generally involve assistance with personal hygiene tasks, assistance with domestic duties and assistance with general tasks of daily living when required.

Integrated support for self-care, accommodation, food & activities in a centre or group residence for short periods. Includes all expenses in a 24 hour period with no additional loading. May be used for up to 14 consecutive days, then weekly rates apply.

This type of support is to allow a participant, when they are in a situation and they need emergency accommodation assistance, to be able to access alternative means of accommodation.

These supports are generally only provided in emergency situations and are only used when there are no other accommodation options available.

Group Based Activities In The Community

Provision of support to enable a participant to engage in community, social and/or recreational activities.

These supports are to encourage the participant to be involved in activities in the community. The support worker would generally attend the home of the participant, assist them to and from the activity and help them be actively involved in the group activity.

NDIS Provider Rates

Assistance With Self-Care Activities – Standard – Weekday Daytime – TTP $64.04
Assistance With Self-Care Activities – Standard – Evening – TTP $70.56
Assistance With Self-Care Activities – Standard – Public Holiday – TTP $142.35
Assistance With Self-Care Activities – Standard – Saturday – TTP $90.14
Assistance With Self-Care Activities – Standard – Sunday – TTP $116.24
Assistance With Self-Care Activities – High Intensity – Weekday Daytime$67.28
Assistance With Self-Care Activities – High Intensity – Weekday Daytime – TTP$69.15
Assistance With Self-Care Activities – High Intensity – Weekday Evening$74.14
Assistance With Self-Care Activities – High Intensity – Weekday Evening – TTP$76.20
Assistance With Self-Care Activities – High Intensity – Saturday$94.71
Assistance With Self-Care Activities – High Intensity – Saturday – TTP$97.34
Assistance With Self-Care Activities – High Intensity – Sunday$122.14
Assistance With Self-Care Activities – High Intensity – Sunday – TTP$125.53
Assistance With Self-Care Activities – High Intensity – Public Holiday$149.57
Assistance With Self-Care Activities – High Intensity – Public Holiday – TTP$153.72
Assistance With Self-Care Activities – High Intensity – Weekday Night$75.51
Assistance With Self-Care Activities – High Intensity – Weekday Night – TTP$77.60

 

Access Community Social and Rec Activ – Standard – Public Holiday$138.20
Access Community Social and Rec Activ – Standard – Public Holiday – TTP$142.35
Access Community Social and Rec Activ – Standard – Weekday Evening$68.50
Access Community Social and Rec Activ – Standard – Weekday Evening – TTP$70.56
Access Community Social and Rec Activ – Standard – Weekday Daytime$62.17
Access Community Social and Rec Activ – Standard – Weekday Daytime – TTP$64.04
Access Community Social and Rec Activ – Standard – Saturday$87.51
Access Community Social and Rec Activ – Standard – Saturday – TTP$90.14
Access Community Social and Rec Activ – Standard – Sunday$112.85
Access Community Social and Rec Activ – Standard – Sunday – TTP$116.24

 

Group Activities In The Community – 1:2 – Standard – Weekday Daytime$34.82
Group Activities In The Community – 1:2 – Standard – Weekday Daytime-TTP$35.86
Group Activities In The Community – 1:2 – Standard – Saturday$49.01
Group Activities In The Community – 1:2 – Standard – Saturday – TTP$50.48
Group Activities In The Community – 1:2 – Standard – Sunday$63.20
Group Activities In The Community – 1:2 – Standard – Sunday – TTP$65.09
Group Activities In The Community – 1:2 – Standard – Weekday Evening$38.36
Group Activities In The Community – 1:2 – Standard – Weekday Evening – TTP$39.51
Group Activities In The Community – 1:2 – Standard – Public Holiday$77.39
Group Activities In The Community – 1:2 – Standard – Public Holiday – TTP$79.72
Group Activities In The Community – 1:3 – Standard – Weekday Daytime$25.70
Group Activities In The Community – 1:3 – Standard – Weekday Daytime – TTP$26.47
Group Activities In The Community – 1:3 – Standard – Saturday$36.17
Group Activities In The Community – 1:3 – Standard – Saturday – TTP$37.26
Group Activities In The Community – 1:3 – Standard – Sunday$46.64
Group Activities In The Community – 1:3 – Standard – Sunday – TTP$48.05
Group Activities In The Community – 1:3 – Standard – Weekday Evening$28.31
Group Activities In The Community – 1:3 – Standard – Weekday Evening – TTP$29.16
Group Activities In The Community – 1:3 – Standard – Public Holiday$57.12
Group Activities In The Community – 1:3 – Standard – Public Holiday – TTP$58.84
Group Activities In The Community – 1:4 – Standard – Weekday Daytime – TTP$21.77
Group Activities In The Community – 1:4 – Standard – Weekday Evening$23.29
Group Activities In The Community – 1:4 – Standard – Weekday Evening – TTP$23.99
Group Activities In The Community – 1:4 – Standard – Saturday$29.75
Group Activities In The Community – 1:4 – Standard – Saturday – TTP$30.65
Group Activities In The Community – 1:4 – Standard – Sunday$38.37
Group Activities In The Community – 1:4 – Standard – Sunday – TTP$39.52
Group Activities In The Community – 1:4 – Standard – Public Holiday$46.99
Group Activities In The Community – 1:4 – Standard – Public Holiday -TTP$48.40

 

Transport – Daily$59.67
Transport – Evening$65.68
Transport – Saturday$83.70
Transport – Sunday$107.75
Transport – Public Holiday$131.78
House And/Or Yard Maintenance$50.87
House Cleaning And Other Household Activities$51.81
Linen ServiceQuote Required
Assistance With The Cost Of Preparation And Delivery Of MealsQuote Required
Assistance With Self-Care Activities in a STA – Standard – Weekday Daytime$57.10
Assistance With Self-Care Activities in a STA – Standard – Evening$62.85
Assistance With Self-Care Activities in a STA – Standard – Saturday$80.10
Assistance With Self-Care Activities in a STA – Standard – Sunday$103.11
Assistance With Self-Care Activities in a STA – Standard – Public Holiday$126.11
Assistance With Self-Care Activities in a STA – Standard – Active Overnight$64.00
Assistance in Supported Independent Living – Standard – Weekday Daytime $57.10
Assistance in Supported Independent Living – Standard – Weekday Evening $62.85
Assistance in Supported Independent Living – Standard – Weekday Night $64.00
Assistance in Supported Independent Living – Standard – Saturday $80.10
Assistance in Supported Independent Living – Standard – Sunday $103.11
Assistance in Supported Independent Living – Standard – Public Holiday $126.11
Assistance in Supported Independent Living – High Intensity – Weekday Daytime $61.79
Assistance in Supported Independent Living – High Intensity – Weekday Evening $68.01
Assistance in Supported Independent Living – High Intensity – Weekday Night $69.26
Assistance in Supported Independent Living – High Intensity – Saturday $86.68
Assistance in Supported Independent Living – High Intensity – Sunday $111.58
Assistance in Supported Independent Living – High Intensity – Public Holiday $136.48
Assistance in Supported Independent Living – Night-Time Sleepover $242.53
COVID-19 SIL Additional Supports per Day $1,200.00
Short Term Accommodation And Assistance – 1:1 – Weekday$1,775.89
Short Term Accommodation And Assistance – 1:1 – Saturday$2,263.73
Short Term Accommodation And Assistance – 1:1 – Sunday$2,861.33
Short Term Accommodation And Assistance – 1:1 – Public Holiday$3,458.93
Short Term Accommodation And Assistance – 1:2 – Weekday$979.65
Short Term Accommodation And Assistance – 1:2 – Saturday$1,223.57
Short Term Accommodation And Assistance – 1:2 – Sunday$1,522.37
Short Term Accommodation And Assistance – 1:2 – Public Holiday$1,821.17
Short Term Accommodation And Assistance – 1:3 – Weekday$714.24
Short Term Accommodation And Assistance – 1:3 – Saturday$876.85
Short Term Accommodation And Assistance – 1:3 – Sunday$1,076.05
Short Term Accommodation And Assistance – 1:3 – Public Holiday$1,275.25
Short Term Accommodation And Assistance – 1:4 – Weekday$581.53
Short Term Accommodation And Assistance – 1:4 – Saturday$703.49
Short Term Accommodation And Assistance – 1:4 – Sunday$852.89
Short Term Accommodation And Assistance – 1:4 – Public Holiday$1,002.29
Stair Climber Directed By Attendant For WheelchairQuote Required
Grab Rails – Internal Supply And InstallQuote Required
Home Modifications – Rails – ExternalQuote Required
Supply And Install Specialised Wall TapsQuote Required
Home Modifications – Bathroom Mod – Minimal Structural WorkQuote Required
Home Modifications – Bathroom Mod – Extensive Structural WorkQuote Required
Home Modifications – Bathroom Mod – Incl. Combining Bathroom, Toilet Or LaundryQuote Required
Home Modifications – Kitchen Adaption – No Structural WorkQuote Required
Home Modifications – Minor Miscellaneous AdjustmentsQuote Required
Elevator – HomeQuote Required
Fixed Vertical Lifting Platform – HomeQuote Required
Free Standing Vertical Lifting Platform – HomeQuote Required
Stair Lift With SeatQuote Required
Stair Lift With PlatformQuote Required
Ramps Timber With Galvanised RailsQuote Required
Ramps Concrete With Galvanised RailsQuote Required
Ramps Modular Aluminium RemovableQuote Required
Home Mods – Minor Step Ramp- Supply And Fit Landings And RisersQuote Required
Home Mods – Minor Step Ramp- Supply And Fit Landings, Risers And Bilateral H’RailsQuote Required
Slip Resistant Tile CoatingQuote Required
Certification Or Approval Of Home ModificationsQuote Required
Home Modifications Project Manager Or Building CertifierQuote Required
Consultation About Home Modification Designs With BuilderQuote Required
Project Management Of Home ModificationsQuote Required
Specialist Disability Accommodation (SDA)Quote Required
Exercise Physiology$166.99
Exercise Physiology In A Group – Group of 3$55.66
Personal Training$59.81
Self-Management Capacity Building$65.09
Training In Planning And Plan Management$65.09
Skills Development In A Group$32.55
Individual Skills Development And Training$62.17
Individual Social Skills Development$65.09
Individual Skill Development And Training Including Public Transport Training$57.10
Training For Carers/Parents$65.09

Reviews

Angel Khatchadorian
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My experience so far with The Disability Company has been good and stress free. My Son has been receiving support from them for over 1 year and there have only been a couple of days when we have received a support worker that I was not happy with as they were not suitable for my Son. As soon as I communicated with the Admin staff about my thoughts of these support workers, they quickly resolved the issue. I feel we have been well looked after by The Disability Company
Chrissy and Murray Evans
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The Disability Company are there for the right reasons, to make a difference to everyday people. Dylan, Sariah, Bek and Cassie do a fantastic job behind the scenes, as parents we do not always know what goes into organising the care for our children. Our carers are amazing. It just goes to show that if you work as a team together it can be very rewarding for everyone.
Colette Keenan
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Our support worker was recommended to us via Bek after she moved into the office role. Bek’s knowledge and care of my Son and our family shows in her suggestion of our new support worker. Our new support worker is fantastic with our Son; He loves his Saturdays. It’s fantastic for us to see him happy and know he is cared for when away from us. Thank you.
Adriana Zuniga
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Over the last 2 years that I have used this service provider, they have shown me that they are very reliable and give me peace of mind knowing they won’t let me down.
Jenny O’connell
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On the whole I have been very impressed with both the management and support workers from The Disability Co. We have three support workers and they are very enthusiastic, friendly and capable. My Son looks forward to their company in the afternoons and it gives him the opportunity to engage in a wider range of activities when we are not home to support him. The management is very efficient and professional but also understanding and friendly. Thank you.
Kevin and Bebe Burgess
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Myself and my family are very pleased with the service of The Disability Company. The carers that work with my Son are doing a good service and he really enjoys their company. We cannot fault this service. Thanks a lot.
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