Top Five Benefits of Using Support Coordination

Support coordination is an essential part of the National Disability Insurance Scheme (NDIS). It
involves working with a support coordinator to identify and connect with the necessary services
and support to meet your disability related goals. It is also a vital service for people with
disabilities and their loved ones, as it can help them access a wide range of services they may
not have been aware of otherwise.

At The Disability Company, we work with many wonderful Support Coordinators across Victoria to support the needs of our clients and help them develop a care plan to achieve their goals. We asked our Care Team on the benefits of using a support coordinator and they came up with the following five.

Increased Access to Services

One of the primary benefits of support coordination is that it can help you access a wide range of services. A support coordinator can help you identify the services you need and connect you with the appropriate providers. This can include anything from care and therapy to home modifications and transport services. The knowledge of working with multiple clients means they have more resources and information for you to understand what you can achieve in your plan.

This increased access to support and services helps to improve the quality of life of clients. This can include anything from care and therapy to social and recreational activities. All of this simply means that you can access the support that you need to live a fulfilling and satisfying life.

Individualised Support

Some of the best support coordinators we have worked with have adopted a tailored approach to the unique needs and goals of their clients. For instance, they listen to your needs and help you develop a plan to achieve your goals. Every client is unique, so an individualised approach ensures that you receive the support that you need to achieve your desired outcomes.

Some Support Coordinators also understand specific disabilities better than others and have lived experience themselves when supporting their clients, such as Cerebral Palsy Support Network who offer support coordination to clients with cerebral palsy, and the Support Coordinator has cerebral palsy themselves.

Reducing Administrative Work and Stress

Managing a disability can be stressful, especially when trying to navigate complex healthcare and support systems. Support coordinators are trained in understanding the NDIS systems and connecting you with the appropriate services. They can help reduce the administration work and stress that goes into navigating plan reviews and booking specialist appointments.This will free up time for you to focus on your goals and reduce your stress levels.

Improving Communication

Support coordination can also help improve communication between you, your loved ones, and your support team. Your support coordinator can act as a liaison between you and your service providers, ensuring that everyone is on the same page and working towards your goals. This can help improve the quality of care and support that you receive.

Advocacy and Empowerment

Support coordination can also provide you with advocacy and empowerment. Your support coordinator can help you understand your rights and entitlements and advocate on your behalf to ensure that you receive the support you need. This can help you feel empowered and in control of your life.

They empower you to achieve greater independence by connecting you with the appropriate services and support. This can include anything from assistive technology and mobility aids to home modifications and transport services, allowing you to live independently and achieve your goals.



Support coordination is a vital service for people with disabilities and their loved ones. It can help you access the services and support that you need to achieve your goals, improve your quality of life, reduce your stress levels, increase your independence, improve communication, and provide you with advocacy and empowerment.

If you are living with a disability, we encourage you to consider support coordination as a way to access the support that you need to live a satisfying and fulfilling life. After all, we all deserve to live life normally and to the fullest!


Are you looking for disability services in Melbourne? The Disability Company offers holistic empowering services that are within reach of individuals with disabilities and their families. Contact us today on 1300 897 848 to find out more.

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