When it comes to disability support, the provider you choose makes all the difference. Recent news stories have highlighted the risks of using unregistered NDIS providers—such as hidden fees, poor care quality, and even exploitation. These reports have left many participants and families wondering: how do we make sure support is safe, reliable, and aligned with the NDIS standards?

At DisabilityCo, we believe the answer is simple: trust a registered NDIS provider. Here’s why.

What’s the Risk with Unregistered Providers?

Unregistered providers are not required to meet the strict compliance, worker screening, or reporting standards that registered providers must follow. While some may deliver adequate services, participants are at greater risk of:

• Overcharging and unclear billing practices

• Unqualified or untrained staff providing essential supports

• No oversight from the NDIS Commission in cases of complaints

These risks can drain NDIS funding quickly and, more importantly, compromise participant safety and wellbeing.

Benefits of Choosing a Registered NDIS Provider

As a registered provider since 2018, DisabilityCo has consistently upheld the highest standards of care. This means:

• ✅ Qualified, trained, and police-checked staff

• ✅ Clear, transparent pricing that aligns with official NDIS Price Limits

• ✅ Strict compliance with the NDIS Code of Conduct

• ✅ Access to complex services, including Supported Independent Living (SIL), respite, and behaviour support

• ✅ Complaints and feedback mechanisms to ensure participant voices are heard

When you choose a registered provider, you gain peace of mind that your care is backed by accountability and quality assurance.

What This Means for You

Choosing a registered provider isn’t just about compliance—it’s about building a support system you can trust. For families and participants, this means:

• Stability in services (less risk of sudden withdrawal of supports)

• Safety and dignity protected by national standards

• Better value for your funding, ensuring it stretches further

Our Commitment at DisabilityCo

We’re proud to be an NDIS registered provider serving participants across Victoria. Whether you need Supported Independent Living, in-home support, community access, or respite care, our team is committed to walking beside you—ensuring every plan is personalised, safe, and sustainable.

Final Word

The NDIS is designed to give participants choice and control. But with that choice comes responsibility—choosing providers who can guarantee safety and accountability. Registered providers like DisabilityCo ensure your funding is protected and your wellbeing is prioritised.