Welcome to The Disability Company
About DisabilityCo | Our Story, Mission, and Vision
Care should be genuine, personal, and life-changing.
A Mission & Vision Rooted in Genuine Care
At DisabilityCo, our mission is clear: to be the #1 NDIS-registered care provider in Melbourne, then expand to become the leading provider Australia-wide.
We are committed to empowering individuals through genuine, tailored, and life-changing support.
Our vision is to foster a world where people with disabilities live with independence, confidence, and a strong sense of belonging. We see a future where quality care isn’t just expected—it’s the standard. At DisabilityCo, our mission is simple yet profound: to empower individuals through genuine, tailored, and life-changing support. We believe that care should be more than just a service—it should be a relationship built on trust, respect, and shared aspirations.
The Journey That Sparked a Movement
Our story began with a single support worker’s experience—our founder, Dylan Maliepaard. Working firsthand in the disability sector, Dylan saw a system where support often felt impersonal and transactional. Too many participants and their families felt unheard, and too many support workers felt like just another number in a system.
The turning point came when Dylan was supporting Bryce and his family. Bryce’s mother, Chrissy, voiced her frustrations about the lack of genuine, high-quality care:
“Why don’t you start your own company? There’s a real need for genuine, quality care.”
And that’s exactly what Dylan did.
A Conscious Choice to Set a New Standard
Since the company’s inception in 2018, DisabilityCo made a deliberate choice to be an NDIS-registered provider—not because it was the easy path,
but because it was the right one.
We saw an industry where some providers prioritised profits over people, and we knew we wanted to do things differently.
✨ We chose quality over shortcuts.
🔍 We chose transparency over convenience.
🤝 We chose to treat not just our clients, but our support workers, with holistic respect.
At DisabilityCo, our goal wasn’t just to meet industry standards—it was to raise them.
💙 NDIS participants deserve the highest quality care.
👩⚕️ Support workers should feel valued, supported, and empowered.
🏡 The right support can transform lives, build confidence, and create a true sense of belonging.
This isn’t just our business model—it’s our commitment to every person we support.
Dylan, our Founder, sits down with us to share how The Disability Company started and what quality care should look like.
Our Approach: Tailored, Inclusive, Community-Based
We believe care works best when it’s collaborative and personalised. Our approach:
Person-Centred
Participants are active partners in their care journey
Community-Focused
We foster connections that enrich lives beyond support sessions
Support Worker Empowerment
Valued, supported workers provide the best care.
Challenges, Lessons, and Growth
Starting DisabilityCo wasn’t easy. In the beginning, Dylan ran the business from his home, dedicating countless hours to research and learning—immersing himself in NDIS regulations, The Disability Act, clinical care models, and advocacy rights. He was determined to create an organisation that prioritised real, meaningful support.
But challenges came quickly:
Navigating the NDIS framework and ensuring participants got the funding they needed.
Building a team of compassionate, skilled support workers who shared the same values
Creating a service model that wasn’t just about compliance, but about real impact
Each challenge taught us something valuable, and each lesson shaped the foundation of DisabilityCo’s tailored and inclusive approach to care. We learned that the best support happens when both participants and support workers feel valued and empowered.
Who We Are Today
From a single support worker to a thriving organisation, DisabilityCo has now provided over 250,000 hours of quality support since 2018. We’ve built an incredible team of compassionate professionals who believe in what we do—and, most importantly, believe in the people we support.
Community Access
Stay connected and engaged with support for transport, social activities, and community events. Our services help you attend appointments, explore hobbies, and build meaningful relationships.
In-Home Care
Receive personalised support in the comfort of your home. We assist with personal care, daily routines, meal preparation, companionship, and more to promote your independence.
Respite Care
Enjoy short-term stays or getaway experiences with 24/7 support, nutritious meals, engaging activities, and personalised care plans designed to give both participants and carers a well-deserved break.
Supported Independent Living (SIL)
Explore accessible, shared housing options tailored to your unique needs. Our SIL services provide long-term support to help you live independently while receiving the care you need.
Meet Our Wonderful Team
At DisabilityCo, we believe that exceptional care starts with an exceptional team. Our staff are not only highly skilled but also deeply passionate about making a difference. Every day, they bring warmth, dedication, and a genuine commitment to empowering others. Here’s a little bit about the amazing people behind DisabilityCo!
🚀 Leadership & Vision
👑 Dylan – Our Founder, the driving force behind DisabilityCo. His mission? To create a care service that puts people first, always.
🐉 Claire & Lara – Our Communication & Marketing Dragon Riders, breathing life into our stories, building strong connections, and ensuring DisabilityCo’s message reaches far and wide.
💙 Care Coordinators: The Heart of Our Support
🌟 Estelle, Darren, Blair & Brenda – Our dedicated Care Coordinators, working closely with participants and support workers to ensure every individual receives the personalised care they deserve. Whether it’s advocating for NDIS goals, matching participants with the right support workers, or checking in to make sure everything is running smoothly, this team is at the heart of what we do.
📅 Rostering & Operations: Keeping Everything Running
📅 Jayme & Ryan – Our Masters of Rostering, making sure shifts are seamless, support workers are matched perfectly, and everything runs like clockwork.
📋 Russull – Our Compliance Officer, ensuring we meet the highest industry standards and that everything we do aligns with best practices.
💼 HR & Administration: The Backbone of DisabilityCo
💼 Lauren & Gina – Our HR & Admin Superstars, working behind the scenes to support our team, recruit the best staff, and keep DisabilityCo a fantastic place to work.
📊 Finance & Compliance: Ensuring Stability & Growth
📊 Dorota – Our Accountant, making sure everything adds up so we can continue delivering the highest quality support services.
💙 More Than a Team, We’re a Community
Each member of our team brings their own unique strengths, experiences, and personality. Whether it’s a love for baking, a passion for Marvel movies, or a commitment to making sure every participant reaches their goals, we are united by a shared mission—to provide compassionate, empowering, and life-changing support.
🌟 At DisabilityCo, you’re not just receiving support—you’re joining a family that truly cares.
📢 More team introductions coming soon—stay tuned!
See Our Team in Action!
We are proud of the incredible work our team does every day. Here’s a look at some of our favourite moments together!
Why DisabilityCo?
At DisabilityCo, we believe that genuine care goes beyond just providing support—it’s about creating a home where you feel valued, respected, and empowered.
A Trusted NDIS Provider
Over 250,000 hours of care delivered since 2018
Flexible Support
Services that adapt to your needs and goals
Community-Focused
Building strong, inclusive environments for participants
Raising the Standard of Care
Leading positive change in disability care
Guidance Every Step of the Way
Helping you navigate SIL funding, support, and housing
NDIS Registered Since 2018
With a deep understanding of NDIS processes, we make navigating your care journey simple, seamless, and stress-free
Join Our Growing Community
We invite you to be part of the DisabilityCo journey—whether as a participant, a support worker, or a passionate advocate for quality care.
- 1300 897 848
- services@disabilityco.com
© 2021 All Rights Reserved.
