Welcome to The Disability Company
About DisabilityCo | Our Story, Mission, and Vision
Care should be genuine, personal, and life-changing.
A Mission & Vision Rooted in Genuine Care
At DisabilityCo, our mission is clear: to be the #1 NDIS-registered care provider in Melbourne, then expand to become the leading provider Australia-wide.
We are committed to empowering individuals through genuine, tailored, and life-changing support.
Our vision is to foster a world where people with disabilities live with independence, confidence, and a strong sense of belonging. We see a future where quality care isn’t just expected—it’s the standard. At DisabilityCo, our mission is simple yet profound: to empower individuals through genuine, tailored, and life-changing support. We believe that care should be more than just a service—it should be a relationship built on trust, respect, and shared aspirations.
The Journey That Sparked a Movement
Our story began with a single support worker’s experience—our founder, Dylan Maliepaard. Working firsthand in the disability sector, Dylan saw a system where support often felt impersonal and transactional. Too many participants and their families felt unheard, and too many support workers felt like just another number in a system.
The turning point came when Dylan was supporting Bryce and his family. Bryce’s mother, Chrissy, voiced her frustrations about the lack of genuine, high-quality care:
“Why don’t you start your own company? There’s a real need for genuine, quality care.”
And that’s exactly what Dylan did.
A Conscious Choice to Set a New Standard
Since the company’s inception in 2018, DisabilityCo made a deliberate choice to be an NDIS-registered provider—not because it was the easy path,
but because it was the right one.
We saw an industry where some providers prioritised profits over people, and we knew we wanted to do things differently.
✨ We chose quality over shortcuts.
🔍 We chose transparency over convenience.
🤝 We chose to treat not just our clients, but our support workers, with holistic respect.
At DisabilityCo, our goal wasn’t just to meet industry standards—it was to raise them.
💙 NDIS participants deserve the highest quality care.
👩⚕️ Support workers should feel valued, supported, and empowered.
🏡 The right support can transform lives, build confidence, and create a true sense of belonging.
This isn’t just our business model—it’s our commitment to every person we support.
Dylan, our Founder, sits down with us to share how The Disability Company started and what quality care should look like.
Our Approach: Tailored, Inclusive, Community-Based
We believe care works best when it’s collaborative and personalised. Our approach:
Person-Centred
Participants are active partners in their care journey
Community-Focused
We foster connections that enrich lives beyond support sessions
Support Worker Empowerment
Valued, supported workers provide the best care.
Challenges, Lessons, and Growth
Starting DisabilityCo wasn’t easy. In the beginning, Dylan ran the business from his home, dedicating countless hours to research and learning—immersing himself in NDIS regulations, The Disability Act, clinical care models, and advocacy rights. He was determined to create an organisation that prioritised real, meaningful support.
But challenges came quickly:
Navigating the NDIS framework and ensuring participants got the funding they needed.
Building a team of compassionate, skilled support workers who shared the same values
Creating a service model that wasn’t just about compliance, but about real impact
Each challenge taught us something valuable, and each lesson shaped the foundation of DisabilityCo’s tailored and inclusive approach to care. We learned that the best support happens when both participants and support workers feel valued and empowered.
Who We Are Today
From a single support worker to a thriving organisation, DisabilityCo has now provided over 250,000 hours of quality support since 2018. We’ve built an incredible team of compassionate professionals who believe in what we do—and, most importantly, believe in the people we support.
Community Access
Stay connected and engaged with support for transport, social activities, and community events. Our services help you attend appointments, explore hobbies, and build meaningful relationships.
In-Home Care
Receive personalised support in the comfort of your home. We assist with personal care, daily routines, meal preparation, companionship, and more to promote your independence.
Respite Care
Enjoy short-term stays or getaway experiences with 24/7 support, nutritious meals, engaging activities, and personalised care plans designed to give both participants and carers a well-deserved break.
Supported Independent Living (SIL)
Explore accessible, shared housing options tailored to your unique needs. Our SIL services provide long-term support to help you live independently while receiving the care you need.
Meet Our Wonderful Team
Dylan
Managing Director
Fun Fact:
Conquered his fear of heights by skydiving and bungee jumping.
Years in the Industry:
13 years & learning something every day!
What He Loves Most About His Work:
Learning from the people he supports and staying humble through care.
Claire
Marketing & Onboarding
Fun Fact:
A true bookworm, always searching for her next great read.
Years in the Industry:
5 years!
What She Loves Most About Her Work:
Helping new clients feel welcomed and supported from the start.
Lauren
Assistant Manager
Fun Fact:
Starts her day at 4:30 AM
to catch the sunrise.
Years in the Industry:
22 years in disability, 24 in health overall.
What She Loves Most About Her Work:
The people—both clients and team—who make every day rewarding.
Gina
HR Assistant
Fun Fact:
Introvert at heart who loves her own space more than phone battery life.
Years in the Industry:
9 years prior in hospitality HR/Admin.
What She Loves Most About Her Work:
Learning something new every day and working with a kind team.
Dorota
Accountant
Fun Fact:
Grew up in Poland and brings a global perspective to finance.
Years in the Industry:
20 years+
What She Loves Most About Her Work:
Solving financial challenges and improving systems.
Lara
Marketing & Content Specialist
Fun Fact:
Dragon rider and proud mum to 9 dogs and 5 cats.
Years in the Industry:
3 months
What She Loves Most About Her Work:
Connecting with the disability community and helping others through meaningful storytelling and support.
Ryan
Rostering
Fun Fact:
Super sporty and always keeps the vibes positive.
Years in the Industry:
9 months
What He Loves Most About His Work:
Supporting clients behind the scenes by matching the right workers.
Loi
Rostering
Fun Fact:
Worship leader, beach lover, and proud mum of three.
Years in the Industry:
1 Year
What She Loves Most About Her Work:
Helping extraordinary people and finding joy in her work.
Blair
Care Coordinator
Fun Fact:
Loves baking and always testing
new cake recipes.
Years in the Industry:
10 years +
What She Loves Most About Her Work:
Supporting people to achieve things they didn’t think were possible.
Brenda
Care Coordinator
Fun Fact:
Drinks an “impressive” amount of coffee daily.
Years in the Industry:
30 years +
What She Loves Most About Her Work:
Getting to know different people and caring for others.
Darren
Care Coordinator
Fun Fact:
Has a giant LEGO collection and tells legendary dad jokes.
Years in the Industry:
2 years +
What He Loves Most About His Work:
Creating positive change for clients and team members alike.
Estelle
Care Coordinator
Fun Fact:
Owns two energetic Kelpies and is passionate about theatre and music.
Years in the Industry:
3 years +
What She Loves Most About Her Work:
Building strong, meaningful connections with clients and families.
See Our Team in Action!
We are proud of the incredible work our team does every day. Here’s a look at some of our favourite moments together!
Why DisabilityCo?
At DisabilityCo, we believe that genuine care goes beyond just providing support—it’s about creating a home where you feel valued, respected, and empowered.
A Trusted NDIS Provider
Over 250,000 hours of care delivered since 2018
Flexible Support
Services that adapt to your needs and goals
Community-Focused
Building strong, inclusive environments for participants
Raising the Standard of Care
Leading positive change in disability care
Guidance Every Step of the Way
Helping you navigate SIL funding, support, and housing
NDIS Registered Since 2018
With a deep understanding of NDIS processes, we make navigating your care journey simple, seamless, and stress-free
Join Our Growing Community
We invite you to be part of the DisabilityCo journey—whether as a participant, a support worker, or a passionate advocate for quality care.
- 1300 897 848
- services@disabilityco.com
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